IMS Support Team
The IMS Support Team provides Support for Collaborative Review Groups (CRGs) and Satellites

From left: Liz Dooley, Becky Gray, Sonja Henderson and Karen
Hovhannisyan.
How CRGs and Satellites can get support from the IMS Support Team
- Contact your regional IMS Support person either by telephone or email.
- Your IMS Support person will aim to respond within one working day.
- If you do not get a reply within one working day, forward your email to support@ims.cochrane.org and another member of the support team will respond to your query.
- IMS support emails are archived and all correspondence is shared within the team.
Australia and New Zealand
Liz Dooley: Managing Editor, Acute Respiratory
Infections Group
Email: liz@ims.cochrane.org
Phone: +61 7 3358 2501
Phone: +61 7 5595 4403
Continental Europe and South Africa
Karen Hovhannisyan: Trials Search Co-ordinator,
Anaesthesia Group
Email: karen@ims.cochrane.org
Phone: +45 3545 7423
Phone: +45 3698 8782
North America
Becky Gray: Assistant Managing Editor, Pain,
Palliative and Supportive Care Group
Email: becky@ims.cochrane.org
Phone: +1 919 668 8279
UK
Sonja Henderson: Managing Editor, Pregnancy and
Childbirth Group
Email: sonja@ims.cochrane.org
Phone: +44 151 702 4066
