IMS Support

Support for Collaborative Review Groups (CRGs) and Satellites

1. Contact your regional IMS Support person either by telephone or email.
2. Your IMS Support person will aim to respond within one working day.
3. If you do not get a reply within one working day, forward your email to general@support.cc-ims.net and another member of the support team will respond to your query.
4. IMS support emails are archived and all correspondence is shared within the team.

From left: Liz Dooley, Becky Gray, Sonja Henderson and Karen Hovhannisyan.

Australia and New Zealand

Liz Dooley: Review Group Co-ordinator, Acute Respiratory Infections Group
Email: liz@support.cc-ims.net
Phone: +61 7 3358 2501
Phone: +61 7 5595 4403

Continental Europe and South Africa

Karen Hovhannisyan: Trials Search Co-ordinator, Anaesthesia Group
Email: karen@support.cc-ims.net
Phone: +45 3545 7423
Phone: +45 3698 8782

North America

Becky Gray: Assistant Review Group Co-ordinator, Pain, Palliative and Supportive Care Group
Email: becky@support.cc-ims.net
Phone: +1 919 286 5528

UK

Sonja Henderson: Review Group Co-ordinator, Pregnancy and Childbirth Group
Email: sonja@support.cc-ims.net
Phone: +44 151 702 4066